"Couldn’t get anything I needed"
I went in just looking for a few basic things, but pretty much everything I wanted was out of stock. I even asked if there were any alternatives or when they’d be available again, and it felt like my question was just brushed off. Really frustrating when such a simple request gets ignored.
Joseph_rizvi74
May 22, 2026
"I thought this was going to be nicer..."
I thought this was going to be nicer based on the pictures, but it looked and felt cheap once it arrived. After just a few days, the material already started showing wear, and that part was weird because I wasn’t even using it heavily. Kind of disappointing overall.
refugio.Lewis
May 20, 2026
"Refund came through, but took forever"
I ordered something from knackshops.com and ended up having to return it. To be fair, the refund did eventually come back, so it’s not even about that. It’s more that it took way longer than I expected, and support wasn’t exactly quick to respond either. Just kind of frustrating overall.
Darrell_jackson95
May 15, 2026
"Broke after just two uses"
I only used this thing twice and it already broke. it’s frustrating enough dealing with products that don’t last, and then you know if you try to get help you’re probably going to be stuck with some automated system instead of an actual person. Not worth the hassle
"I feel like the site might have..."
I feel like the site might have decent stuff on it, but I couldn’t really find anything. Everything felt kind of messy and annoying to navigate, so I gave up quickly
James.stockman
May 07, 2026
"Returning it was more trouble than I expected"
Maybe it’s just me, but trying to return my item felt way more complicated than it should’ve been. I had to send emails, wait a few days for replies, and even then the answers about my refund weren’t very clear. It still hasn’t been fully sorted out, which is frustrating. I don’t think I’d order again because the return process just feels too messy.
"The box showed up completely crushed..."
The box showed up completely crushed, and I regret buying it. The packaging was really poor and didn’t seem like it protected the item at all
hello_teresa867
April 29, 2026
"It got here later than I expected, so..."
It got here later than I expected, so I was literally just waiting around for it longer than planned.
"Trying to exchange my order was such a hassle"
I tried to exchange something from my order and it turned into a whole headache. The replies took forever, and when they did respond, the instructions weren’t clear at all. I kept feeling like I didn’t know what the next step was or who I was supposed to follow up with. It’s still not properly sorted, and at this point I’m just frustrated. I wouldn’t order again, it’s really not worth the stress
"The checkout did work in the end, but..."
The checkout did work in the end, but umm, the pages were loading slowly and I got a little confused along the way. It wasn’t terrible, just not as smooth as I expected.
"Support kind of dropped the ball here. I..."
Support kind of dropped the ball here. I reached out expecting some help, but nothing actually got fixed and it felt like they just brushed it off.
Michael.gingrich
March 19, 2026
"Wish I’d Been More Careful Before Buying"
I don’t feel like this was worth what I paid. The quality just didn’t match the price for me, and if I could go back, I’d probably compare a few more options first. I’m definitely going to be more cautious before spending this much on something like this again.
myrtle_Davis72
March 13, 2026
"I ordered from Knack Shops because I..."
I ordered from Knack Shops because I was in the mood to try somewhere new after scrolling around one evening with a cup of coffee, but the designs didn’t feel as fresh as I was hoping. A lot of them looked basic to me, like things I’ve already seen on a bunch of other stores while looking for gifts and random stuff for myself.
The quality was okay and I wouldn’t say it was terrible or anything, but the overall style just didn’t really stand out. For the price, I guess I expected something a bit more unique or memorable, especially since I’d been kind of excited to see what they had.
"Decent gift, but the timing was frustrating"
I got this as a gift option and it was okay overall, but nothing really stood out. The packaging was plain, which made it feel a little less special. Also, the timing was annoying — it showed up later than I would’ve liked, so I was kind of scrambling at the last minute.
David-schroeder
March 09, 2026
"Promo code didn’t really work"
I tried using the promo code at checkout, but it didn’t seem to apply or whatever. The discount never showed up, so I ended up paying the regular price.
Foster.hunter
March 08, 2026
"No surprise fees at checkout"
Pretty solid experience overall. I really appreciated that the prices were clear from the start, and nothing random got added right at the end. Shipping was easy to spot too, which felt like a small win because I’m used to having to hunt for it. I’m giving 4 stars because the delivery details could’ve been a little more specific, but overall it felt fair and straightforward.
James.rinaldi
March 04, 2026
"I ordered an item from Knack Shops..."
I ordered an item from Knack Shops, but what showed up wasn’t what I paid for. It was the wrong item/size/color, and getting it sorted out ended up being way more of a hassle than it should’ve been. it just felt like a really preventable mistake, which made the whole experience disappointing...
beatricegentry9527
February 27, 2026
"Personalization was close"
The name looked good enough, honestly... but the color wasn’t quite what I expected, a little off
Martha.avent
February 09, 2026
"Decent enough, if you don’t need quick replies"
I ordered from knackshops.com and, to be fair, the item showed up fine, which is more than I can say for some places. So on the actual product side, there wasn’t really anything to complain about.
The communication, though, was a bit underwhelming. Replies took longer than I expected, and when they did answer, it was brief and not always super clear. I guess they’re efficient in the sense that they don’t waste words, but a little more detail would’ve helped.
Overall, it was an okay experience. Not bad enough to be upset about, but not smooth enough that I’d rave about it either. If they improve their updates and response time, it would feel a lot less like you’re just hoping everything works out.
hello_melinda180
February 03, 2026
"Support helped, just not exactly fast"
I had a problem after placing my order and reached out to support. They did get back to me, but it took a few days, so I was kind of wondering if anyone was actually looking into it. I’m always a little skeptical when companies use super polished “we value your patience” type language, but to be fair, they did eventually sort it out. Not the quickest experience, but it got handled.